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Refund Policy

Last updated: July 2, 2026

30-day returns

We accept returns within 30 days of delivery. To qualify, items must be unused, in their original packaging, and in the same condition you received them. Perishable or clearance items marked "final sale" are not eligible for return.

How to start a return

Email jake@hudsonnookery.com with your order number and the item(s) you'd like to return. We'll confirm eligibility and send return instructions.

Refunds

Once we receive and inspect your return, we'll notify you by email. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error (wrong or defective item).

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with photos of the item and packaging, and we'll arrange a replacement or refund at no cost to you.

Exchanges

The fastest way to get a different item is to return the original and place a new order once your return is confirmed.

Return shipping

Unless the return is due to our error, the customer is responsible for return shipping costs.

Questions

Reach out anytime at jake@hudsonnookery.com — we usually reply within one business day.